Shipping policy

Shipping Policy

Thank you for shopping with PawVoyage.

Processing Time

• Orders are processed within 1-3 business days after payment confirmation.

Shipping Time

• Australia: 7-15 business days.
• United States, Canada, UK, and Europe: 7-20 business days.
• Other countries: 10-25 business days.

Please note that delivery times may vary due to customs, weather conditions, or carrier delays.

Order Tracking
Once your order has been shipped, you will receive a tracking number by email.

Shipping Costs
Shipping costs are calculated at checkout. Occasionally, we may offer free shipping promotions.

Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages caused by incorrect addresses.

Lost or Damaged Packages
If your package arrives damaged or appears lost, please contact us within 7 days of the expected delivery date at:

pawvoyage395@gmail.com

We will work with the shipping carrier to resolve the issue as quickly as possible.